Money Back Guarantee

At Oji Bali Holiday we are so confident that you are going to love your experience with us that we will promise you a refund if you do not have a good time on your tour. We work hard to make sure all of our tours and experiences are fun and memorable so if you have an unmemorable experience with us please let us know and we will contact you to discuss a refund.

We understand every guest review and opinion is subjective so please reach out to us if there are any problems (even the tiniest ones). We listen to all of our guests and value each and every one of your comments or suggestions.

Thanks so much for taking your tours with us. We look forward to seeing you soon!

In order to claim your refund please send us an email to info@ojibali.com with the following information:

• Your full name and phone number
• The tour you took with us
• The date of your tour guide
• The name of your tour guide
• Please describe your tour experience with us and why you would like a refund

Terms & Conditions

• Must book and pay directly on our website. Offer doesnt apply if you book your tour on a third party website.
• You need to be able to prove your identity to show that you are the one that paid for the tour and took the tour
• Unfortunately we can not control the weather so we will not be able to issue refunds due to weather related issues
• An email must be received within 10 days of the date of your tour with us.